Privacy Policy

Last Updated: 05/11/2024

At Vanwear, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using Vanwear’s services, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns about this Privacy Policy, please contact us at sales@vanwear.net.

1. Information We Collect

We collect personal information that is necessary for providing our services and communicating with you. The types of information we collect may include:

a. Personal Identification Information

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details, billing address, etc.)

b. Business Information

  • Business name
  • Logo and branding materials (such as images, files, etc.)
  • Customization details (garment type, design preferences, etc.)

c. Usage Data

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website
  • Time spent on each page
  • Referring URL

d. Cookies and Tracking Technologies We may use cookies, web beacons, and similar technologies to enhance your experience on our website. Cookies help us recognize you when you return to our website, remember your preferences, and improve the overall user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders: We use your personal and business information to create custom clothing, process payments, and complete your order.
  • To communicate with you: We may send you updates regarding your order, promotional materials, and important changes to our services or policies.
  • To improve our website and services: We use data about your website usage to enhance our website, troubleshoot technical issues, and improve user experience.
  • For customer support: To respond to inquiries, resolve issues, and provide assistance as needed.
  • For legal and regulatory purposes: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party vendors who assist us in operating our website, processing payments, fulfilling orders, or providing customer support. These vendors are only permitted to use your information to perform services on our behalf and are required to maintain the confidentiality of your data.

  • Legal Compliance: We may disclose your personal information when required to do so by law, regulation, or legal process (e.g., to comply with a subpoena, protect our rights, or comply with legal obligations).

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if this occurs.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure servers, and access controls. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

a. Access and Update Your Information
You can access, update, or correct your personal information at any time by logging into your account on our website or by contacting us directly.

b. Opt-Out of Marketing Communications
You may opt out of receiving promotional emails or newsletters by following the unsubscribe link included in each email or by contacting us at sales@vanwear.net.

c. Data Deletion
You have the right to request the deletion of your personal information, subject to certain legal obligations or business requirements. To make a request, please contact us at sales@vanwear.net.

6. Retention of Data

We retain your personal and business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer necessary for these purposes, we will take steps to securely delete or anonymize it.

7. Children’s Privacy

Vanwear does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we may have collected such information, please contact us at sales@vanwear.net.

8. International Transfers

If you are located outside of the [Country] and choose to use our services, please note that your personal information may be transferred to, stored, and processed in [Country] or other jurisdictions where our servers or service providers are located. By using our services, you consent to this transfer of your information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to how we handle your personal information, we will notify you through email or a notice on our website. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Vanwear
sales@vanwear.net
+44 7402333660

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.